Privacy Policy
Effective October 13, 2026
This Privacy Policy explains how John Craven General Agency Inc ("we," "us," or "our") collects, uses, and shares information through whoisinjailohio.com (the "Site") and the phone line listed on it. By using the Site or submitting a request, you agree to this policy.
Who we are
John Craven General Agency Inc, 109 N Fountain Ave, Springfield, OH 45502. Email: info@whoisinjailohio.com. Phone: (380) 249-7409.
Information we collect
- Information you give us: your name, email address, and phone number, and the details you provide about the person you are looking for (such as their name, date of birth, date of arrest, and county or city).
- Phone calls and messages: if you call or text us, we receive your phone number and the content of the conversation. Calls may be recorded for quality and training purposes.
- Automatic information: like most websites, the Site and its service providers may collect your IP address, browser and device type, pages viewed, and how you arrived at the Site (for example, from an online ad). This may be collected using cookies or similar technologies.
How we use information
- To look into your request and follow up with you about it.
- To contact you by phone, text message, or email about your request and about related services offered by John Craven General Agency Inc.
- To operate, secure, and improve the Site, including preventing spam and abuse (the Site uses Google reCAPTCHA).
- To measure how well our advertising works.
- To comply with the law and protect our rights.
Text messages and calls
If you submit a request, you agree that we may call or text you at the number you provide, including with automated technology, about your request and related services. Consent is not a condition of any purchase. Message and data rates may apply, and message frequency varies. Reply STOP to any text to opt out, or HELP for help. You can also ask us to stop calling you at any time.
How we share information
We do not sell your personal information. We share it only:
- With service providers who help us run the Site and respond to requests (for example, website hosting, form processing, phone, and customer-management providers), who may use it only to provide services to us;
- With Google, as part of reCAPTCHA and advertising measurement, under Google's own Privacy Policy;
- When required by law, court order, or legal process, or to protect our rights or the safety of others; and
- In connection with a sale, merger, or reorganization of our business.
Information about other people
When you ask us to look for someone, you give us information about that person. Please share only what you need to for your request. Information about whether someone is in custody comes from public jail, booking, and court records, which may be incomplete or out of date.
Cookies and your choices
You can set your browser to block or delete cookies. You can learn about Google's use of data and opt out of personalized ads at adssettings.google.com. To opt out of marketing calls, texts, or emails, or to ask us to access, correct, or delete the information you gave us, contact us using the details above.
How long we keep information
We keep information for as long as needed to respond to your request, provide related services, and meet our legal, accounting, and record-keeping obligations.
Security
We use reasonable safeguards to protect your information, but no website or transmission is completely secure.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The "Effective" date above shows when it was last changed.